Archive for the 'web_office' Category

Mar 03 2008

Web Office 101 @ the Circuit Rider Conference 2008

Published by Miles under Circuit Riding, Web 2.0, web_office

The Web Office 101 or How to streamline your digital life or everything you ever wanted to ask about web office tools but didn’t dare ask…..

Thanks to Laura Whitehead, Paul Henderson of Ruralnet and John Kenyon for making this session fun and interactive with examples of the web office tools they use.

What:
Web-based office tools allow you to create, collaborate and share documents through your web browser. Check out the free or low cost examples below:-

Google Docs
Google Calendar
Zoho
ThinkFree
MS Office Live
Zimbra (Yahoo!)
Webex

Some examples of commonly used web office tools:

Homepages or Start-pages:
This is the first page you see when firing up your web browser. Use iGoogle, Netvibes or Pageflakes to customise your homepage with feeds from your favourite news sites, calendar, blogs, weather, Flickr photos and more. These services are free and all you need to get started is an email address and a password.

iGoogle start page
Laura uses Netvibes (below) for her homepage.

Netvibes homepage
Paul uses Pageflakes for his homepage.

Pageflakes homepage

Mobile Office:
Use Google Calendar to keep track of your busy life - work, kids and personal. You can share your calendar with friends and colleagues. Miles uses Google Mobile to send text message reminders to his phone - this helps him turn up on time, barring mishaps with trains, tubes and buses.

Google cal

Google Calendar options

Documents and Spreadsheets:

Google Docs, Zoho and others offer a great way working collaboratively on the same document at the same time. John and Miles are fans of Google Docs, using it collaborate and share project documents, meeting minutes and agendas with colleagues.
Google Docs

RSS Feeds:

Subscribe to RSS feeds using Bloglines like Paul or Google Reader like Miles to get all the news from your favourite websites to delivered to you, wherever you are. You can also use Netvibes and Pageflakes to add feeds from your favourite sites to your homepage.
Google Reader

Bookmarks:

Do you have bookmarks of your favourite websites spread over home and work computers? Use del.icio.us or magnolia to save your favourite websites in one place, so you can access them from anywhere. Use tags to label websites you visit, making them easier to find and share. Check out the del.icio.us toolbar for Internet Explorer or Firefox web browsers. Miles uses del.icio.us.

Delicious bookmarks

Laura likes Magnolia (below) for discovering, sharing and discovering the best of the web!

magnolia social bookmarks
Pros:

  • Free or low cost
  • Anywhere with computer and Internet
  • Collaborate and share

Cons:

  • Security
  • Sustainability - will this service provider be around next year or get bought out?
  • Lack of web accessibility features

What next?

  • Figure out which tools can do which job for you – calendar, address book, docs, etc
  • Experiment - sign up for a free account
  • Check out the Web Office Database at IT Redux for a list of web office tools
  • Blog it up – let us know how you got on!

2 responses so far

Mar 19 2007

Collaborative Document Writing

Last week I finished off an expanded version of the ‘Great Web Office Experiment’ article for the ICT Hub Knowledgebase - which talks about practical reasons for using web tools to collaborate with colleagues and the tools you could use to do this, even replacing desktop applications.

To recap, some of the benefits of using online tools for collaborative writing we found were:

  • All you need is a computer with a broadband Internet connection and a web browser;
  • Extremely easy document sharing and collaboration - just think about how often you’ve worked on a shared document and struggled to figure out the changes made by another author;
  • Familiar, intuitive word processor and spreadsheet interfaces;
  • Versioning by saving a history of changes (who and when) that can be viewed and compared;
  • Ability to save local copies if desired;
  • Ability to import and export documents in various file formats (doc, csv, rtf, txt, html, opd, sxw, pdf)

The tools I mentioned for collaborative writing - ThinkFree, Zoho, and Google Docs - are not the only players out there, and you can read more about them at Kolabora and Robin Good.

Coventi Pages looks to be the most interesting of the emerging players in the collaborative writing space with its stripped down set of writing features (like Google Docs) and strong focus on promoting discussion, highlighting text and notes to the fore. You can read a discussion about Coventi’s approach here.

The other key difference between Coventi Pages and other collaborative writing tools is the emphasis it places on a single author’s ownership of a document, with others permitted to comment on rather than being allowed to edit text. This is a completely different approach to the more popular ‘wiki’ in which all contributors are considered co-authors with equal rights to change a document.

Even the venerable PC Pro Magazine is getting in on the discussion about the value of online tools when deputy editor David Fearon says that:

“Google now carries all my personal notes and random ideas, various household budgeting spreadsheets, my cycling log (anally retentive, me?) and basically any new document that’s less than about 500 words long. The piles of paper notebooks sitting in shoeboxes under my bed will, henceforth, not grow any larger.”

Google Docs was also used to plan, organise and marshall a geographically dispersed team of freelance writers, editorial staff and magazine layout designers for a recent PC Pro article on Windows Vista - a great example for the practical value of using collaborative writing tools.

However, as we touched on the ‘Great Web Office Experiment’, the downside of organising one’s digital life like this is data persistance - the idea that your documents are always available, always backed up and and always readable. Now, how many of us have old data from legacy software no longer available, locked away on floppy dics or other media? Plenty, I bet.

In a web office context this means:

  • choosing a sustainable provider likely to be around for a few years;
  • choosing a provider with support for open document file formats (Google, Zoho);
  • regularly downloading and backing up your work.

My own personal favourite web office tool at the time was ThinkFree because it did all the things I needed to produce a complex business document with tables and charts and share it with colleagues. Whilst there will still be a need for high-powered applications like ThinkFree, we will now see more web office tools continue the collaboration trend set by Google Docs and Coventi Pages - basic word processing, open file standards and a strong emphasis on group collaboration and discussion.

3 responses so far

Mar 08 2007

Conclusions: Great Web Office Experiment - Part 2

Published by Miles under Google, Web 2.0, thinkfree, web_office, zoho

In part 2 of the series, we look at getting started with online documents, spreadsheets and presentation tools. The tools reviewed here offer users great potential for cost savings, collaborating and sharing work with colleagues.

What are these tools and why use them?
The online document writers and sheetsheets reviewed here - Google, ThinkFree and Zoho - are internet services that function as online word processors and spreadsheets. All three feature intuitive user interfaces and commands for formatting text and tables that will be familiar to anyone who has used Word.

The real advantage in using these tools for your work is how well they facilitate working in situations where you need to collaborate on documents - such as a funding bid or strategy document. For example, the tools can notify you when changes are made to a document, maintain a document revision history, and even allow multiple authors to work on the same document simultaneously, and allow authors to annotate the document with comments – all in a single, completely Web-based package.

Sharing Google Docs

How do I get started?
As always, the best way to get started is to try the tools out yourself. Since the tools are all free, you need only create an account, log in, and start writing, editing, and sharing. Once you’ve completed these simple steps, how you choose to use the services will vary based on your needs.

I also recommend that when you’re trying out the web office tools, try and think about their potential applications for your own work - particularly if you’re working in partnership with colleagues on a funding bid, strategy document, meeting minutes, etc. Once you are comfortable with how they work, you will likely start to see potential everywhere or how they could be applied for teaching and learning situations.

Why do this?
There some very good reasons to start exploring web office tools:

  • Total Cost of Ownership - is very low as it removes the cost of buying Microsoft Office licences. All you need is a computer with a broadband Internet connection and a web browser.
  • Extremely easy document sharing and collaboration - just think about how often you’ve worked on a shared document and struggled to figure out the changes made by another author…
  • Familiar, intuitive word processor and spreadsheet interfaces
  • Availability from any computer with an Internet connection (i.e., no need for local copies, CDs, flash drives, etc.)
  • Versioning by saving a history of changes (who and when) that can be
  • viewed and compared
  • Ability to save local copies if desired
  • Ability to import and export documents in various file formats (doc, csv, rtf, txt, html, opd, sxw, pdf)

Disadvantages
Again, looking generally at the range of services overall, you should consider their specific situation or need in light of several features including:

  • potential privacy or data security issues due to the fact that documents are
  • data stored on the host’s server
  • users must be connected to the Internet in order to edit documents
  • typical issues with a service that is hosted outside of your organisation - varying levels of technical support, separate accounts
  • need to manually invite collaborators to share your documents and spreadhsheets
  • file size limitations
  • data storage limitations

Comparing web office products
Three online office tools are reviewed here. You can also click the view button for a comparison of ThinkFree, Google Docs & Spreadsheets and Zoho Writer and Sheet. Web Office Comparison Chart

ThinkFree logo

ThinkFree Online Edition:
During testing, ThinkFree Online Edition emerged as my choice of word processor and spreadsheet because of its focus on delivering a tightly integrated set of word processing and spreadhseet tools. This results in ThinkFree Online edition delivering faster editing speeds, handling large and complex documents and being able to work offline - important if you need to work in areas without an Internet connection. It also has a familar user interface that borrows heavily from Word and Excel.

thinkfree_docexc2.png

ThinkFree also offers full document tagging, sharing and collaboration through its Doc Exchange (see left), an online area where documents can either be shared publically (like templates) or privately with only other people you’ve invited to share your document with.

I also prefer ThinkFree’s Webtop, which makes it easier to browse uploaded files and perform actions like sharing and tagging.

ThinkFree advanced edit mode

For power users (see image) needing access to more advanced editing features and quick editing speeds, ThinkFree offers a Power Edit mode which opens up a Java applet on your computer.

Disadvantages: On the downsideThinkFree appears to be the only one not to currently support Open Office file formats (opd, ops, sxw).

Future developments: Another slight downside is ThinkFree’s lack of integration with email, calendar and address book services to form a complete office suite under one banner. However, ThinkFree does seem to be looking at this and we could well see these missing services emerge in ThinkFree during the near future.

Zoho logoZoho Writer and Zoho Sheet:
Zoho Writer and Sheet is a well supported free online word processor and spreadhseet service . It has a clean, simple interface familiar to users of Word and Excel. Zoho also offers the ability to share and publish documents, and can import and export to a wide range of file formats, including Open Office. Zoho also offers offline working via it plug-in for Microsoft Office.

Zoho DocsAs with ThinkFree, you can also post directly from Zoho to your blog of choice. Zoho Writer and Zoho Sheet also gives you extra storage capacity by integrating with online storage company Box.net , which offers 1GB of free storage.

Disadvantages: On the downside, many users have noted that whilst it accurately displays simple Word documents imported into Zoho Writer, it tends to slow down and struggle with more complex documents, such as the 47 page ICT Strategy I’m currently writing. In fairness to Zoho, the company acknowledges this and is working on improving its speed.

Future developments: Interestingly, Zoho also has a rapidly expanding suite of free and paid for online office tools such as a web notebook, wiki, project manager, customer relationship management (CRM), and database tools. As a sign of things to come, Zoho will also be partnering with EchoSign - which will allow users to send digitally signed invoices and receipts, a small step towards integrating online commerce with your office documents.

Google docs logoGoogle Docs & Spreadsheets:
If it’s integration with email, calendar and contacts you’re after - Google Docs & Spreadsheets is the one. Whilst this service has rather basic document formatting options, it makes collaboration and sharing easy through integration with GMail. This probably the choice to make if you want to collborate on rough drafts or outlines without worrying about a polished final look. Google Docs & Spreadheets also supports a wide range of file formats, including Word and Open Office.

Google Docs

Disadvantages: However, Google Docs and Spreadheets has the most basic word processing and spreadhseets functions and the lowest file size capacity of the ‘free’ services reviewed - and is probably not the choice to make if you want to collaborate on large, complex business documents.

What’s next for the web office?
One thing that’s clearly missing from all three services is that staple of office life - the mail-merge of text documents and address book contacts to create letters and labels. This may well change in th near future as all three services look to offer an integrated package of calendar, email, and contacts along with document and spreadsheet editors.

One response so far

Feb 27 2007

Conclusions: Great Web Office Experiment - Part 1

Published by Miles under Google, Web 2.0, thinkfree, web_office, zoho

It was almost a month ago that I launched the ‘Great Web Office Experiment. The aim was to discover if it was practical to stop using desktop software such as Outlook, Word and Excel and instead use only online tools to do the same jobs.

My orginal hypothesis was:
Online tools have the potential to enable organisations to more easily exploit ICT and better achieve their organisational goals. However, most of the UK voluntary sector has not yet grasped how they can use online tools to connect with their stakeholders. Online tools can be applied to everyday tasks like email, calendar, documents and spreadsheets and replace desktop applications.

You can read about the tools used in the experiement here.

Well, the results are now in and the edited highlights from experiment are:

  • Online tools have the potential to free organisations from the traditional complexity of ICT decisions.
  • Online tools can also help very small organisations (such as those working from Internet cafes) with basic business tasks such as email, calendar, contacts and documents.
  • Organisations that grasp the opportunities of new online tools will prosper as they’ll be the ones getting their story heard by funders

However,

  • Organisations can be reluctant to use ICT differently; and more examples are needed to show what can be done with online tools.
  • It’s difficult to pick the right web tool for the right business task, especially when some but not all of these online tools can integrate with each other and/or synchronise with software such as Outlook.
  • Sustainability - chose carefully as the sustainability of online tools is difficult to gauge, given that some of these tools could disappear from the Internet at any time. Make sure you have a disaster recovery plan.
  • Security - issues around entrusting your organisations’s data to a third party like Google or Microsoft still remain to be resolved

Online tools have the potential to enable organisations to more easily exploit ICT and better achieve their organisational goals. However, most of the UK voluntary sector has not yet grasped how they can use online tools to connect with their stakeholders. Online tools can be applied to everyday tasks like email, calendar, documents and spreadsheets and replace desktop applications.

Part Two will concentrate on reviewing the tools I used in terms of the end user experience and suitability for voluntary sector use.

2 responses so far

Feb 08 2007

Day 4: Great Web Office Experiment

Published by Miles under Web 2.0, web_office

Camden SnowIt’s day 4 of my “Great Web Office Experiment” - the quest to discover how practical online tools really are for carrying out the everyday business tasks of a UK non-profit organisation.

Image: Camden Town, 8 Feb 2007 (Miles Maier)

Given global warming and the novelty value that snow now holds for us in the UK, the 3 inches of snow that fell overnight in the capital was enough to bring public transport in London temporarily to a halt, close schools and cue headlines of ‘commuter hell”.

So this is as a good a time as any for me to work from home and test the potential of my web office toolbox to get through my everyday tasks of email, calendar, bookmarking sites and writing up documents.

However, a cautionery note - whilst web 2.0 tools are great when they work, the downside is that there are still serious questions to be asked about the lack of contingency for service outtages. David Wilcox points me towards the problems that Steve Borsch has been having with his web office setup.

No responses yet

Feb 02 2007

The Great Web Office Experiment

Published by Miles under Google, New Media, Web 2.0, web_office, zoho

From Monday 5 February I’ll be launching the ‘Web Office” experiment a 2 week trial of web 2.0 tools.

Inspired by IT Redux’s Office 2.0 and the Dot Organize ‘Organizer’s Toolcrib’ of online tools, the aim is to find out just how easy or hard it is to apply online tools to my everyday tasks. This means no more Outlook for email and calendar, Word or Excel as I’ll be using only online tools to do the same jobs.

My own perception is that online tools have the potential to allow voluntary sector organisations to more easily exploit ICT (which many aren’t doing) and better achieve their organisational goals. However, most of the UK voluntary sector (apart from the big boys like Greenpeace, NSPCC and Oxfam) are not grasping the opportunities of online tools to connect with their stakeholders.

For me, the key is going to be showing how online tools can be applied to everyday tasks. David Wilcox and Beth Kanter have develped an excellent social media game that aims to show organisations how they might apply online tools or new media to their business. The question is are web 2.0 tools suitable for business tasks like email, calendar, documents and spreadsheets?

Paul Henderson at Ruralnet did some good work on exploring how small organisations might be trained to use and exploit online tools or new media on the I-See-T project.

My basic criteria for the Web Office that the tools must all be online, free or low cost and sustainable. I’ll be putting up a more detailed page on my web 2.0 experiment next week - this will detail why I’ve chosen the tools below and list a few alternative choices.

Web Office tools:

Address Book: Plaxo

Bookmarks: del.icio.us

Calculator: Google

Email: Gmail

Calendar: Google Calendar

Documents and Spreadsheets: Zoho

File Manager: Box.net

Images: Flickr

Personalised homepage: Google

RSS Reader: Google Reader

Are you using any of the above tools or different ones for everyday business use. If so, let me know about it.

3 responses so far