Archive for the 'Blogging' Category

Mar 02 2007

The Voluntary Sector on Youtube - Part 1

Published by Miles under Blogging, Web 2.0, video

In previous posts I’ve been talking about video can help voluntary and community sector organisations get their message over - not just to their traditional stakeholders (service users and funders) - but also to a much wider audience who may be inspired to contribute in some small way, either through volunteering their time or donating funds.

As I’ve said before, it’s organisations that grasp the opportunities of new technology to get their stories about how they make a difference seen by stakeholders that will prosper.

Getting started:
Nick Booth of Podnosh has some great tips on interviewing for video-blogs. Also, check out the excellent community and social media reporting of David Wilcox.

What about you?
I’d love to hear about how you use video-blogging to report on your local community. How did you get started? Does it make a difference? Do decision-makers and funders get to see your work?

Regular round-up:
The selection presented here is the first in a regular round-up how the voluntary sector is using video to tell the story of what they do and how it makes a difference and covers stories from the deeply personal, to open source, to campaigning adverts to the political.

Social Cohesion: Extreme Measures or Simple Steps (8.14 mins)

Age Concern Southwark, London (3.46 mins)

Open Source in the Community and Voluntary Sector (25 mins)

NSPCC (1.23 mins)

David Cameron speaks about the role of the Voluntary Sector (2.59 mins)

4 responses so far

Feb 22 2007

Interviewed by Beth Kanter

Published by Miles under Blogging, Web 2.0

Miles Maier

I recently had the pleasure of meeting social media blogger Beth Kanter at the Circuit Rider conference in Birmingham, where we discovered a mutual interst in how to apply web 2.0 tools to the everyday tasks of non-profit organisations.

The upshot of our dialogue was an interview on Beth’s blog, which you can read about here.

One response so far

Jan 12 2007

Comment: Web 2.0 and the UK Voluntary Sector

I’ve been in correspondance with prolific non-profit/social change commentator and blogger, Beth Kanter, about the adoption of so called ‘web 2.0′ tools in the UK voluntary sector. The discussion came about as Beth and fellow blogger, David Wilcox, will be hosting a workshop on web 2.0 tools at the Lasa Circuit Rider Conference in Birmingam, UK (15-16 Jan). You can catch a preview of their session here.

Beth asked me:

There’s a lot of media attention being paid to “Web 2.0″ or what we call “hype” - how does a small non-profit avoid getting seduced by the hype? What are items on the checklist to determine whether web2.0 is right for you and your org?

In reply I said that technology being what it is, most of my answer would probably change 6 months down the road. Anyway, here’s what I said:

As far as the UK non-profit sector goes, most people probably don’t know what web 2.0 is and why it matters to their organization. However, I’m willing to bet that many of the same people and their kids use web 2.0 apps (skype, myspace, flickr, etc) without knowing it’s web 2.0. On a macro level, I suppose the key thing is to make the link between web 2.0 tools and business applications for it.

Let’s imagine a random scenario where we’re trying to sell web 2.0 apps to a community centre for Bangladeshi women. I guess our checklist would be a lot like the barriers to second wave adoption blogged about elsewhere:

  • Understand the activities and goals of the organization
  • Understand how web 2.0 apps can help perform activities and meet organizational goals
  • Understand ICT needs and skills of the staff and volunteers
  • Analyse risk of web 2.0 apps - are they ready for business uses? Sustainable?

Seems to me that circuit riders will be the key to evangelizing web 2.0 apps at ground level and assessing which tools are right for each job.

Beyond that, my job as ICT Champion is to start the debate rolling and showcase new technologies. I really like the dot organize tool crib because it gives people the opportunity to assess web 2.0 tools already out there. Perhaps we could extend the model pioneered by Ruralnet’s I-See-T project for groups to try out web 2.0 apps risk free?

Anyway, last words……to put it in a UK context , we’re seeing a new voluntary sector emerge, and if organizations want to survive and win funding they’re going to have to show (i) greater accountability to stakeholders (ii) collaborate and share and (iii) embrace new technology, ie, web 2.0 tools! IMHO the winners will be those that understand it’s not enough to do the same old things.

I then gave a brief sample of early adopters of web 2.0 that UK readers would be familar with:

Video-blogging: Our old friend David Wilcox.

Video-campaigns:
NSPCC
Greenpeace

Forums: This one designed by Jason King

My Space: UxFest

E-consultation: here and here

Web Campaigning:
Write to Them
Make Poverty History
icount
Animals Matter

As always, I’m keen to showcase UK voluntary and community sector projects using technology in innovative ways for social change, so let me know about yourselves via this blog.

2 responses so far

Dec 20 2006

Comment: The Power of blog

I just love the power of blogs to take you on a journey of discovery.

To illustrate this story and the growing power of blogs to make new and interesting links - rather like six degrees of separation, I’m going to take you through a recent lunchtime surf of the web that started with a recommendation from my wife to check out Will Wheaton’s blog - and then on through NASA, Futurama, an online t-shirt shop, Guitar Hero II and lastly to a revitalised Netscape.

For those of you with long memories, Will played Gordie, in the 1986 movie Stand By Me, amongst his many other acting roles. Gordie was the movie’s story-teller, a role we’ve talked about before on this blog.

On his own blog, Will tells a mean story and his blog is a veritable lesson in how to stay interesting, write in a witty and involving style about diverse interests, and engage with the audience and take them to them new places - everyday.

Will’s first post took me to NASA’s Visible Earth site - an awe inspiring catalogue of images on planet Earth.
pia07997.jpg

To quote NASA, “On May 19th, 2005, NASA’s Mars Exploration Rover Spirit captured this stunning view of the Sun sinking below the rim of Gusev crater on Mars. This Panoramic Camera (Pancam) mosaic was taken around 6:07 in the evening of the rover’s 489th Martian day, or sol. Spirit was commanded to stay awake briefly after sending that sol’s data to the Mars Odyssey orbiter just before sunset.”

Beautiful. And a great example of a blogger taking you to a useful and inspiring site folks without an interest in astronomy are not likely to visit unprompted. As one wag on Reddit said, “Hear that? That’s the sound of thousands of desktop backgrounds changing.”

After life on Mars, Will’s next few posts quote Futurama’s Zoidberg, point reader’s towards his passion for cool t-shirts and the Guitar Hero II computer game. And if I didn’t before, I now know what burnination means thanks to the folks at Urban Dictionary.

The point of all this is that as London Region ICT Champion, I get to look at how new technology - particularly blogs - can help voluntary sector organisations (or non-profits) communicate with their audience, funders and supporters. Although Will’s blog has nothing to do with the non-profit world, I’ve picked it out because it brilliantly shows how a writer can talk about his passions (news, poker, geekery, animals, t-shirts) and still connect with a diverse audience of loyal readers who keep coming back for more. Surely this is the skill and the point of good blogging?

Done right, blogging is a great example of the social web - making new connections that take the reader to new concepts, people and places. For example, David Wilcox does a great job of video-blogging community events and bringing to life the messages of keynote speakers that might otherwise go unreported. Likewise, images from Camera Rwanda on Flickr and NSPCC awareness campaigns on Youtube do a great job of spreading their message to an audience far beyond their normal range.

There’s also something in here about the blogger as a navigator/facilitor/educator - someone who ploughs through the morass of the web on your behalf and comes up with the content worth reading. Services like Digg, Reddit, Ma.gnolia, etc do a pretty good job of filtering web content - they work on a recommendation system - so that stories rated highly by readers naturally gravitate to the top of the pile. Ofcourse, this is purely subjective and relies on people having similar tastes.

Interestingly, this is the diametric opposite of Google’s search engine which uses a mathmatical algorithm called Page Rank to analyse key words and rank web pages according to your search terms. It usually works pretty well, but doesn’t always give the results you expect and can be easily manipulated by black hatters - mainly because computers and humans look at web pages differently. If you want to read more about how computers and humans search differently for the same information, start with Tim Berners-Lee’s blog, creator of the web, and his work on the semantic web.

Back to the main point: with some notable exceptions - stand up YouthNet, Podnosh, Demos, Greenpeace - blogging is not something commonly done in the UK voluntary sector. The reasons for this and what it would take to get the UK voluntary sector to a tipping point where uses of new technology like google docs and spreadsheets, RSS, blogs, Youtube, etc become common is (i) why the ICT Champion exists, and (ii) another conversation.

I want to bring you the best ICT projects from around the non-profit world and how we can learn from them. Doing that is going to be a challenge. But for today, I put my own hand up. I’m a new blogger and whilst most of the material I quote deserves to be noted, much of it really belongs in the file marked ‘For Reference Only’. In future, rather than clog up the blog with references to worthy reports, I’ll be dropping them into a new Resources section for you to check out as and when the urge strikes.

2 responses so far

Nov 15 2006

London ICT Buzz Director?

Published by Miles under Blogging, ICT Champion, New Media

Clearly the need for a ‘champion’ or ‘Buzz Director’ as Steve Bridger calls it, to promote technology to the community sector is one that many commentators - including David Wilcox, Nancy White and Beth Kanter (amongst others) - have been talking about.

As Steve Bridger says:

It’s a particular crusade of mine to encourage not-for-profits to identify an internal champion (or recruit a virtual volunteer) to take on this role. Call it what you will, and David Wilcox and Beth Kanter, have both had a go at (re)inventing job labels. I like Beth Kanter’s “Social Media Coach”. But how about “Cause Evangelist”?

Personally I quite like London ICT Evangelist. Maybe it’ll catch on and I’ll have to get my business stationery re-done.

There’s also been an interesting discussion about the qualities needed for a “buzz director” and technology initiatives that such a person might promote. Steve Bridger writes:

  • Talk to everybody. Listen. Make it easy for colleagues to find you, or manufacture the conditions by which serendipity is more likely to occur.
  • Your role is to create a buzz around your cause (and secondarily, your not-for-profit ‘brand’). But resist any desire (or pressure) to “own” the cause. Far better to identify the communities where your supporters and activists are already and join in the conversation.
  • Explore ways to keep in touch and to share ideas and insights and share links to new developments. Embrace opportunities for collaboration.

Naturally such a person needs to be easy to find and offer easy interactivity with social bookmarking tools like Digg, , Technorati, Del.icio.us. Nancy E. Schwartz points us in the direction of Shift Communications and their new template for online . Nancy writes:

…you’ll see the following elements that enable online release readers (who include many traditional journalists, as well as bloggers and your audiences) to easily take action:

  • Full contact information with email, blog and instant messenger addresses.
  • Succinct, news facts bullet points — easier to digest than traditional narrative.
  • Delicious page with links to related sources, updated regularly and available as a feed to your RSS reader, so updates come to you. In this case, SHIFT uses this page to link readers to coverage of their template release, and the agency itself.
  • Downloads — in the sample a photo, logo and the press release template.
  • Links to spokesperson’s LinkedIn profile.
  • One-click buttons to add the press release to the readers Delicious bookmarks or to rate it via Digg.
  • Technorati tags to improve search access via Technorati (mostly a blog-focused search engine).

As with everything in life, this blog is very much a work in progress, but so far, the early signs are encouraging. I’ll let you know how I get on with Shift’s new template.

No responses yet

Nov 14 2006

Charitable Blogging

Published by Miles under Blogging, New Media

Since this project started, I’ve been evangelising blogs as tool for enabling voluntary sector organisations to communicate with their audience and each other.

Whenever I’ve asked people about using a blog to promote their work to a wider audience, the reception I’ve got has usually been an expression of polite indifference. And then people start edging off towards the buffet.

Part of the problem with the low adoption rate of blogs in the UK voluntary sector is that many people have only vaguely heard about blogging, are too busy with day to day ‘fire-fighting’ and don’t really understand why they should invest time in an activity seen as ‘geeky’.

If you’ve ever wanted to know why blogging in the voluntary sector can be a good thing, Tom Murphy sums it up perfectly:

Advocacy: Blogs are the perfect medium for creating platforms where passionate and articulate individuals and organizations can clearly communicate their views on issues and drive the debate.

Accountability: When people give to charity, often the most powerful means of keeping them involved is to show them how their donation is being used. Blogs provide the perfect platform for demonstrating the results of fundraising.

Show and Tell: Can you think of a more powerful tool for charities that using blogs to showcase the issues they’re facing or trying to solve on a daily basis? Whether it’s aid workers blogging in a foreign country or homeless people sharing accounts of their lives.

Every other benefit of blogs: Blogs promise organizations many benefits, and alongside the first three points, they offer charities exactly the same benefits. Whether it’s about conversations, knowledge sharing, search engine optimization etc. blogs can help.

Blogging in the UK charity sector gets an occasional mention in Third Sector, usually with a nod to major players like Greenpeace and Oxfam.

However, if you want to read other voluntary sector blogs with a more local voice, check out VolResource - which lists UK blogs.

Reporting on all this comment and opinion can also be a full-time job. Personally, I subscribe to Bloglines. Instead of trying to get my ‘news’ fix from 10-15 different web sites - which can take all morning, especially if I’ve lost a link - Bloglines lets me know when there’s new content on web sites I’ve asked it to monitor.

Bloglines updates regularly and gives me a digest of new stories which I can either ignore or click on for more information. Bloglines is also web-based, which means you can check your ‘Bloglines’ from any computer connected to the Internet. Believe me, it’s easier staying up to date this way.

Elsewhere,Charityblogs - aggregates the latest posts from voluntary sector posts.

So yes, blogging in the voluntary sector can be a good thing when done right, and in later posts I’ll be showing innovative examples of blogging used by non-profits/charities to egt their message out.

One response so far

Oct 20 2006

New Media - A Wasted Opportunity

Published by Miles under Blogging, New Media, News

Advancements in new media now allow target audiences to be engaged in cost-effective and imaginative ways with demonstrably positive results. So why are so few charities making use of it? Read the full article at Charity Times.

No responses yet

Oct 19 2006

Blogging in the voluntary sector

Published by Miles under Blogging

Want to find out who else in the voluntary sector is blogging? Check out the excellent OpenCharityBlog for a list of charity or campaign blogs (’blogroll’) produced in in the UK, to raise awareness or cash, communicate with the public, volunteers or members.

No responses yet

Oct 17 2006

Blogging - Today I Cried

Published by Miles under Blogging, Technology

Today I Cried! Read an IT managers experience of things in the USA non-profit sector.

Their are times the London ICT Champion has been reduced to tears of howling frustration by technology, but on the whole we try to keep it positive and believe that technology hasn’t peaked with the sandwich toaster.
One of the things we’ll be doing on this blog is to publish the ICT experiences and thoughts of guest writers from all aspects of the voluntary sector, from service users, to development workers and youth workers to service managers and trustees.

If you’d like to contribute your experiences of ICT in the voluntary sector, contact me at: mmaier@lasa.org.uk

No responses yet