Archive for the 'Google' Category

Aug 29 2007

Google Mapping London’s ICT

Published by Miles under Google, ICT Champion, Maps

Here at ICT Champ Towers we’ve been busy Google mapping ICT projects supporting London’s voluntary sector. In order to keep it to a reasonable size we’ve only included circuit rider projects, ChangeUp funded ICT projects and Netgain centres that we know to be serving other voluntary groups - so if we’ve missed your project, let us know.

Whilst we’re discussing caveats, we’ve also decided not to include London based consultants and commercial support companies providing support services to the sector - they can be located on the ICT Hub Suppliers Directory.

You can also see Google Maps produced by fellow Regional Champs here.


View Larger Map

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Mar 08 2007

Conclusions: Great Web Office Experiment - Part 2

Published by Miles under Google, Web 2.0, thinkfree, web_office, zoho

In part 2 of the series, we look at getting started with online documents, spreadsheets and presentation tools. The tools reviewed here offer users great potential for cost savings, collaborating and sharing work with colleagues.

What are these tools and why use them?
The online document writers and sheetsheets reviewed here - Google, ThinkFree and Zoho - are internet services that function as online word processors and spreadsheets. All three feature intuitive user interfaces and commands for formatting text and tables that will be familiar to anyone who has used Word.

The real advantage in using these tools for your work is how well they facilitate working in situations where you need to collaborate on documents - such as a funding bid or strategy document. For example, the tools can notify you when changes are made to a document, maintain a document revision history, and even allow multiple authors to work on the same document simultaneously, and allow authors to annotate the document with comments – all in a single, completely Web-based package.

Sharing Google Docs

How do I get started?
As always, the best way to get started is to try the tools out yourself. Since the tools are all free, you need only create an account, log in, and start writing, editing, and sharing. Once you’ve completed these simple steps, how you choose to use the services will vary based on your needs.

I also recommend that when you’re trying out the web office tools, try and think about their potential applications for your own work - particularly if you’re working in partnership with colleagues on a funding bid, strategy document, meeting minutes, etc. Once you are comfortable with how they work, you will likely start to see potential everywhere or how they could be applied for teaching and learning situations.

Why do this?
There some very good reasons to start exploring web office tools:

  • Total Cost of Ownership - is very low as it removes the cost of buying Microsoft Office licences. All you need is a computer with a broadband Internet connection and a web browser.
  • Extremely easy document sharing and collaboration - just think about how often you’ve worked on a shared document and struggled to figure out the changes made by another author…
  • Familiar, intuitive word processor and spreadsheet interfaces
  • Availability from any computer with an Internet connection (i.e., no need for local copies, CDs, flash drives, etc.)
  • Versioning by saving a history of changes (who and when) that can be
  • viewed and compared
  • Ability to save local copies if desired
  • Ability to import and export documents in various file formats (doc, csv, rtf, txt, html, opd, sxw, pdf)

Disadvantages
Again, looking generally at the range of services overall, you should consider their specific situation or need in light of several features including:

  • potential privacy or data security issues due to the fact that documents are
  • data stored on the host’s server
  • users must be connected to the Internet in order to edit documents
  • typical issues with a service that is hosted outside of your organisation - varying levels of technical support, separate accounts
  • need to manually invite collaborators to share your documents and spreadhsheets
  • file size limitations
  • data storage limitations

Comparing web office products
Three online office tools are reviewed here. You can also click the view button for a comparison of ThinkFree, Google Docs & Spreadsheets and Zoho Writer and Sheet. Web Office Comparison Chart

ThinkFree logo

ThinkFree Online Edition:
During testing, ThinkFree Online Edition emerged as my choice of word processor and spreadsheet because of its focus on delivering a tightly integrated set of word processing and spreadhseet tools. This results in ThinkFree Online edition delivering faster editing speeds, handling large and complex documents and being able to work offline - important if you need to work in areas without an Internet connection. It also has a familar user interface that borrows heavily from Word and Excel.

thinkfree_docexc2.png

ThinkFree also offers full document tagging, sharing and collaboration through its Doc Exchange (see left), an online area where documents can either be shared publically (like templates) or privately with only other people you’ve invited to share your document with.

I also prefer ThinkFree’s Webtop, which makes it easier to browse uploaded files and perform actions like sharing and tagging.

ThinkFree advanced edit mode

For power users (see image) needing access to more advanced editing features and quick editing speeds, ThinkFree offers a Power Edit mode which opens up a Java applet on your computer.

Disadvantages: On the downsideThinkFree appears to be the only one not to currently support Open Office file formats (opd, ops, sxw).

Future developments: Another slight downside is ThinkFree’s lack of integration with email, calendar and address book services to form a complete office suite under one banner. However, ThinkFree does seem to be looking at this and we could well see these missing services emerge in ThinkFree during the near future.

Zoho logoZoho Writer and Zoho Sheet:
Zoho Writer and Sheet is a well supported free online word processor and spreadhseet service . It has a clean, simple interface familiar to users of Word and Excel. Zoho also offers the ability to share and publish documents, and can import and export to a wide range of file formats, including Open Office. Zoho also offers offline working via it plug-in for Microsoft Office.

Zoho DocsAs with ThinkFree, you can also post directly from Zoho to your blog of choice. Zoho Writer and Zoho Sheet also gives you extra storage capacity by integrating with online storage company Box.net , which offers 1GB of free storage.

Disadvantages: On the downside, many users have noted that whilst it accurately displays simple Word documents imported into Zoho Writer, it tends to slow down and struggle with more complex documents, such as the 47 page ICT Strategy I’m currently writing. In fairness to Zoho, the company acknowledges this and is working on improving its speed.

Future developments: Interestingly, Zoho also has a rapidly expanding suite of free and paid for online office tools such as a web notebook, wiki, project manager, customer relationship management (CRM), and database tools. As a sign of things to come, Zoho will also be partnering with EchoSign - which will allow users to send digitally signed invoices and receipts, a small step towards integrating online commerce with your office documents.

Google docs logoGoogle Docs & Spreadsheets:
If it’s integration with email, calendar and contacts you’re after - Google Docs & Spreadsheets is the one. Whilst this service has rather basic document formatting options, it makes collaboration and sharing easy through integration with GMail. This probably the choice to make if you want to collborate on rough drafts or outlines without worrying about a polished final look. Google Docs & Spreadheets also supports a wide range of file formats, including Word and Open Office.

Google Docs

Disadvantages: However, Google Docs and Spreadheets has the most basic word processing and spreadhseets functions and the lowest file size capacity of the ‘free’ services reviewed - and is probably not the choice to make if you want to collaborate on large, complex business documents.

What’s next for the web office?
One thing that’s clearly missing from all three services is that staple of office life - the mail-merge of text documents and address book contacts to create letters and labels. This may well change in th near future as all three services look to offer an integrated package of calendar, email, and contacts along with document and spreadsheet editors.

One response so far

Feb 28 2007

Google Grants (UK)

Published by Miles under Funding, Google, News

Google GrantsThe Google Grants UK beta programme supports organisations sharing Google’s philosophy of community service to help the world in areas such as science and technology, education, global public health, the environment, youth advocacy, and the arts.

Designed for UK registered charities, Google Grants provides free advertising on Google AdWords, to charities seeking to inform and engage their constituents online.

You can read about Google Grants’ programme details here and the FAQs here

Google Grants has previously given free AdWords advertising to charitable groups whose missions range from animal welfare to literacy, from supporting homeless children to promoting HIV education.

Applications to the Google Grants (UK) programme can be made at any time. Google says that it will “select Google Grants recipients every quarter….[and will notify applicants] within six months or less whether or not [they] will receive a Google Grant award.”

In the interests of sharing information, I’d really like to hear how others have fared with Google Grants.

  • Has your organisation or community group used Google Grant?
  • Can you tell me if the application process was easy?
  • Were you successful? If so, what were the benefits of free Google advertising for your organisation (such as an increase in the recruitment of volunteers and sponsorship)?


No responses yet

Feb 27 2007

Conclusions: Great Web Office Experiment - Part 1

Published by Miles under Google, Web 2.0, thinkfree, web_office, zoho

It was almost a month ago that I launched the ‘Great Web Office Experiment. The aim was to discover if it was practical to stop using desktop software such as Outlook, Word and Excel and instead use only online tools to do the same jobs.

My orginal hypothesis was:
Online tools have the potential to enable organisations to more easily exploit ICT and better achieve their organisational goals. However, most of the UK voluntary sector has not yet grasped how they can use online tools to connect with their stakeholders. Online tools can be applied to everyday tasks like email, calendar, documents and spreadsheets and replace desktop applications.

You can read about the tools used in the experiement here.

Well, the results are now in and the edited highlights from experiment are:

  • Online tools have the potential to free organisations from the traditional complexity of ICT decisions.
  • Online tools can also help very small organisations (such as those working from Internet cafes) with basic business tasks such as email, calendar, contacts and documents.
  • Organisations that grasp the opportunities of new online tools will prosper as they’ll be the ones getting their story heard by funders

However,

  • Organisations can be reluctant to use ICT differently; and more examples are needed to show what can be done with online tools.
  • It’s difficult to pick the right web tool for the right business task, especially when some but not all of these online tools can integrate with each other and/or synchronise with software such as Outlook.
  • Sustainability - chose carefully as the sustainability of online tools is difficult to gauge, given that some of these tools could disappear from the Internet at any time. Make sure you have a disaster recovery plan.
  • Security - issues around entrusting your organisations’s data to a third party like Google or Microsoft still remain to be resolved

Online tools have the potential to enable organisations to more easily exploit ICT and better achieve their organisational goals. However, most of the UK voluntary sector has not yet grasped how they can use online tools to connect with their stakeholders. Online tools can be applied to everyday tasks like email, calendar, documents and spreadsheets and replace desktop applications.

Part Two will concentrate on reviewing the tools I used in terms of the end user experience and suitability for voluntary sector use.

2 responses so far

Feb 06 2007

Day 2: Great Web Office Experiment

Published by Miles under Google, Web 2.0, thinkfree, zoho

Two days in to the Great Web Office Experiment , and it’s been just as hard as I thought it would be to kick the Outlook habit (which I had to resort to for one email to a large distribution list). Otherwise, it’s been web 2.0 all the way for email, contacts and calendar. Other items in my web office toolbox - del.icio.us and Google RSS Reader - will get blogged later on in the experiment.

Getting started was easy enough. To synch contacts, Plaxo supplies a handy widget that installs into the Outlook toolbar. The widget is also smart enough to sniff out duplicate contacts between Outlook and your online adresss book in Plaxo. For those wanting to go the Plaxo-centric route to the web office, Plaxo’s widget will also synch your Outlook calendar, notes and tasks.

Moving from the Outlook calendar was also straight-forward and all it took was to export my Outlook calendar and upload it to my Google Calendar. I wrote here about how to import and share calendars in Google.

For two way synchronisation between Outlook and Google calendar there’s the handy SyncMyCal tool, which installs into the Outlook toolbar. The free edition offers limited synchronisation (of events 3 days before and after the current day), so we’ll see if it’s worth upgrading for the full benefits.

However, the real big-daddy is switching from Outlook email to Gmail. If there’s one thing Google doesn’t do very well it’s contacts, and that’s surprising given the way that Google Calendar, Gmail, Google Maps, Google Talk and Google Mobile all seamlessly integrate with each. It is possible to import contacts as a CSV file into Gmail, but Google’s contact management is rather basic. I have set up email forwarding from Outlook to Gmail, so people will now start getting emails from my alias, ictchamp@googlemail.com I hope this won’t confuse folks too much….

Document-wise, it’s also been something of an admin day, so I haven’t eally needed to work on any documents in Zoho.

However, I have needed to do some digital photo editing - resizing an image - and used the excellent PXN8 for this. So that’s my arguement for Photoshop out the window.

I’m also glad to see that the experiment has been generating interest from around the community blogosphere. David Wilcox wrote on his blog:

 

I think it is pretty much impossible to understand how useful or not new online tools are for your personal or organisational use without trying them. It’s another world, another language and just translating the technobabble isn’t enough. Packages may seem attractive - but you can land up with costly disappointments. You need to make the trip and explore for yourself.

Of course that takes time and quite a bit of effort, and it helps if someone else can offer insights, focus and encouragement. In short, a guide: but then, they need to have done some serious exploration first.

David also lists the “intriguing School of Everything, being developed by Paul Miller and friends”. Check out their list of tech tools .

Beth Kanter mailed me to say she’s also been meaning to go cold turkey on outlook, but is in the middle of her busiest workflow of the year and hasn’t yet made the jump:

I hope you will write about weening yourself from the comfort blanket that is outlook - I have the exact problem. I have this desire to switch from outlook to gmail, but I haven’t been able to shift my habit at or event think about how to start.

I wrote about that here:
http://beth.typepad.com/beths_blog/2006/08/inbox_reveries.html

And, Michael Stein wrote a reply, but six months later, I’m still stuck in outlook.

Aaron Levie from online storage company Box.net also wrote in to let me know that they have now integrated Zoho Writer. You can read about it on the Box.net blog.

I’m already using Box.net to store my working documents, and with one click I can now open my Box.net documents in the Zoho writer - another of the web 2.0 tools I’m playing with. This is a great example of mashing up services and delivering seriously good workflow to the end-user.

I’ll be writing more about Zoho Writer tomorrow, so as always, let me know if you’re thinking about it switching to the web office or you’re already there.

6 responses so far

Feb 02 2007

The Great Web Office Experiment

Published by Miles under Google, New Media, Web 2.0, web_office, zoho

From Monday 5 February I’ll be launching the ‘Web Office” experiment a 2 week trial of web 2.0 tools.

Inspired by IT Redux’s Office 2.0 and the Dot Organize ‘Organizer’s Toolcrib’ of online tools, the aim is to find out just how easy or hard it is to apply online tools to my everyday tasks. This means no more Outlook for email and calendar, Word or Excel as I’ll be using only online tools to do the same jobs.

My own perception is that online tools have the potential to allow voluntary sector organisations to more easily exploit ICT (which many aren’t doing) and better achieve their organisational goals. However, most of the UK voluntary sector (apart from the big boys like Greenpeace, NSPCC and Oxfam) are not grasping the opportunities of online tools to connect with their stakeholders.

For me, the key is going to be showing how online tools can be applied to everyday tasks. David Wilcox and Beth Kanter have develped an excellent social media game that aims to show organisations how they might apply online tools or new media to their business. The question is are web 2.0 tools suitable for business tasks like email, calendar, documents and spreadsheets?

Paul Henderson at Ruralnet did some good work on exploring how small organisations might be trained to use and exploit online tools or new media on the I-See-T project.

My basic criteria for the Web Office that the tools must all be online, free or low cost and sustainable. I’ll be putting up a more detailed page on my web 2.0 experiment next week - this will detail why I’ve chosen the tools below and list a few alternative choices.

Web Office tools:

Address Book: Plaxo

Bookmarks: del.icio.us

Calculator: Google

Email: Gmail

Calendar: Google Calendar

Documents and Spreadsheets: Zoho

File Manager: Box.net

Images: Flickr

Personalised homepage: Google

RSS Reader: Google Reader

Are you using any of the above tools or different ones for everyday business use. If so, let me know about it.

3 responses so far

Nov 20 2006

Cool Web Tools - Google Calendar

Published by Miles under Calendars, Cool Web Tools, Google, Web 2.0

In ‘Cool Web Tools’ I’ll be taking a brief look at services provided over the internet - things like RSS, video, podcasting and blogging - and showing how a small community organisation might use them to better share information and work more effectively.

I’ve chosen the Google Calendar - the calendar or diary being the first thing that many people check when planning their working day. Google’s web based calendar integrates with Google’s Mail and Map services, offering a tidy calendar solution for a mobile worker or team of mobile workers needing to access their diary from outside the office.

Google cal

Getting started:
To get started with Google Calendar you’ll need a Google email address - you can get one by signing up at Google Mail or emailing me for a Google Mail invite.

Ease of use:
The Google Calendar is remarkably easy to use - adding new events requires just a click on the calendar. Editing an event on the calendar brings up a box reassuringly familiar to anyone who has used computer based calendar systems - there are options for inviting guests, setting the event as public or private, adding descriptions, and so on.

Google cal_options

This kind of usability is key to attracting and keeping users who value time and simplicity above all else - the chances are that if you can’t figure out how to use a web service within 5 minutes, then you’ll not bother at all. Many writers have identified technological factors as barrier to the voluntary/non-profit sector adopting new technology - which we’ll cover in later posts.

Importing calendars:
Importing events from Outlook is also easy - it took me less than 2 minutes to export the Outlook calendar file and import in to Google Calendar. Remember that Google’s calendar doesn’t synchronise with Outlook - any changes you make in Outlook will have to be exported and re-imported to Google calendar.

Google cal_import

Create and share calendars:
The Google calendar also makes it easy to create new calendars - and share them. This is particularly useful if you want to create a separate calendar for different teams or different team members. You can share your calendars with contacts in your Google Mail contacts.

There are two main ways of sharing Google calendar.  The first and safest is to share your Google calendar by adding the email addresses of office colleagues/collaborators needing to see your availability for meetings, etc.  You can also set the level of access they have to the Google calendar.  the second method is to give colleagues a private URL to your Google calendar in either XML, iCal or HTML format. The forthcoming Microsoft Office 2007 is set to offer the ability to import or export calendar files in the iCal standard.
You may also want to make the calendar ‘public’ - this is useful if you want the public to see events, workshops or training you’re hosting. Different calendars can also be colour-coded.

Google cal_sharing

Integration:
Calendar events are also integrated with Google Mail - a nice feature if you want to invite people in your Google address book to a meeting. Calendar events also integrate with Google Maps - making events easy to locate. I’d like to see calendar integration with Google Mobile - your diary available on your mobile phone, just like the Blackberry toting dudes, at a fraction of the cost.

Overall:
Google calendar has all the basic diary functions that mobile workers or a small community group might need. I’m not suggesting that it’s a replacement for web access to Microsoft Exchange Server. But Google calendar is free, easy to use and could form part of a web-based suite of tools for those needing to access their diary, documents and mail from anywhere with an internet connection.

There are plenty of other web calendars specialising in group collaboration - like Planzo and HipCal, but none currently offers Google’s integration with other web services.

As always, don’t take my word for it - try these tools as well and let me know what you think about using them as part of a virtual office.

3 responses so far