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Every year, Lasa’s social welfare law & tech support services help thousands of third sector, public sector & government organisations across the UK to deliver efficient, high quality services

Interested in our social welfare law work? Find out more - about our rightsnet and advicelocal websites, casework support services and training events - from our 'social welfare law' page?

Or perhaps you want to find out more about how we support and promote third sector organisations' use of tech? If so, check out our 'tech support' page for information on our Knowledgebase website, our AIMS software, and our new Connecting Care project.

About Lasa

We'd love to hear from you if you have feedback on our services, or you'd like to discuss how we might be able to help you in your own work. You can contact us via info@lasa.org.uk



Latest Lasa news:

AIMS is changing! We're planning a whole series of changes to our AIMS contact management database software over the next 12 months. Find out more ...

Check out advicelocal.org.uk, our new borough-by-borough social welfare resource for London's advice and information community developed with support from the City Bridge Trust and the Big Lottery.

Celebrating 30 years - You may have noticed from the new logo at the top of the site that Lasa is celebrating an anniversary this year ... Here’s to the next three decades!

We're delighted to announce that Lasa & the Legal Action Group have formed a strategic partnership for the benefit of the legal & advice sector.

Lasa is a social welfare law and tech charity based in the heart of London's East End

Established in 1984, we're dedicated to supporting organisations in their use of tech and the delivery of social welfare law advice to the disadvantaged communities they serve. 

What we do:

We do a whole heap of stuff to help everyone from frontline third sector orgs to government departments (and everyone in-between) to deliver efficient, high quality services.

Find out more about our social welfare law work or how we support and promote organisations' use of tech, from the links at the top of the page. Or download a copy of our strategic aims and strategic plan 2013-2016.

Who we work with:

We're committed to social justice and to helping organisations deliver the most effective services for the benefit of their users.

To this end we work with thousands of organisations every year, including frontline VCS orgs; local authorities; social care organisations; housing associations; solicitor firms and barristers chambers; funders; media organisations; the judiciary; government departments ... and many, many more.

What people say about us:

'It's impossible to overstate the difference rightsnet has made to my work and how it has impacted on my clients'

'rightsnet transforms welfare rights advice, it's absolutely brilliant [and] seems to get better each week'

'We've turned to Lasa for years and you've never let us down! Your knowledge and resources related to IT are invaluable'

'Basically if the Lasa tech team didn't exist I'd want someone to create it!'

'Really good training. All frontline staff need to do this'

What we're currently working on:

Our current work includes: 'Connecting Care', a 3 year DoH-funded project to support the use of tech in the social care sector; a range of advice and tech work in partnerships with AdviceUK, the Law Centres Network, Race on the Agenda, LVSC and the Women's Resource Centre; and the provision of information on the latest welfare reforms via our rightsnet online subscription service and our training events.

Recognition for our work:

Lasa is a recent winner of the British Library sponsored 'Opening the World of knowledge' category in the Nominet Internet awards; won the 'technological innovation' category in the Lexis Nexis Taxation Awards; was a winner in the 'Working Together' category at the Technology4Good awards; and was shortlisted for the Charity Times 'Cross-sector partnership of the year' and for the Guardian's Social Enterprise Award.

Supporters of our work:

Many thanks to those who are currently funding our work: London Councils | the Department of Health | City Bridge Trust | the BIG Lottery Fund |  the Esmée Fairbairn Foundation | the John Ellerman Foundation | the Wates Foundation | HMRC

... and to our previous funders, that have included: Google | Trust for London | the Cripplegate Foundation | the Legal Services Commission | the Greater London Authority | the Law Society Charity | Capacitybuilders. 

Social welfare law

Every year we help thousands of organisations across the UK to give better social welfare law advice to their clients.

Follow us on twitter @rightsnet

What we do:

Welfare rights news & case law - our award winning rightsnet website is the first place thousands of organisations across the UK go to stay up to speed with the latest welfare rights developments.

Other areas of social welfare law - check out our free other areas of law update service, bringing you the latest debt, employment, community care and housing law news.

Online casework support - get peer-to-peer casework support via our online adviser discussion forums, where thousands of advisers from across the UK meet to share their experience and expertise for the benefit of their clients.

Advicelocal - our borough-by-borough social welfare resource for London's advice and information community
Training - suitable for new or experienced advisers, and delivered by our expert team of trainers, we offer a rolling programme of training events including on the latest welfare reforms.

Email advice - we support frontline VCS advice organisations through the provision of expert, user-friendly advice with welfare rights casework queries.

AIMS software - our user-friendly contact management database, helping organisations across the UK to track client contacts and report quickly and easily to management and funders.

Publications - our bi-monthly digest of the latest welfare rights developments, and our annual benefit rates information.

Rightsjobs - advertise your advice job vacancy and connect with high quality candidates using our quick, targeted and cost effective service.
revenuebenefits - work with the Low Incomes Tax Reform Group on the revenuebenefits.org.uk website.

Partnership work - Lasa is a partner in the London Councils funded project 'Stronger Organisations - Benefiting London(ers)' which provides infrastructure support and capacity-building for London's advice sector.

The programme enables advice services to deal more effectively with the problems faced by Londoners, particularly those resulting from welfare changes, in and out of work poverty, and the overall squeeze on household incomes. This partnership project is led by AdviceUK.


Who we work with:

Every year we provide support to thousands of organisations across the UK, including -

From the 3rd sector - Citizens Advice Bureaux | law centres | Turn2Us | Child Poverty Action Group | Disability Rights UK | AgeUK | AdviceUK agencies | housing associations.

From the private sector - private practice solicitors | barristers' chambers | Ferret | Lisson Grove Benefit Programme | the BBC.

From local government - local authority welfare rights units | the National Association of Welfare Rights Advisers | Rights Advice Scotland.

At the national level - the House of Commons Library | the Social Security Advisory Committee | the Tribunals Service | the Social Security Chamber of the Upper Tribunal | the Parliamentary and Health Service Ombudsman | the DWP | the Department for Social Development in Northern Ireland | the Northern Ireland Court Service.


What people say about us:

'Without rightsnet I could not provide the current level of help and support to my team and to our clients. It gives us the confidence that our advice is correct and up to date [and] means we do not have to turn clients away'

'It's impossible to overstate the difference rightsnet has made to my work and how it has impacted on my clients'

'Essential tools to keep up to date and to use as reference source, with links to legislation etc. I ensure that all my staff see relevant news items on a daily basis'

Read more feedback on our rightsnet website.

Supporting third sector technology

Every year we work with thousands of third sector organisations, funders and others across the UK to support and promote their use of tech.

Follow us on twitter @lasaICT

What we do:

Knowledgebase - our go-to website for technology issues, offering impartial technology advice made simple.

Connecting Care - our three year DoH-funded project is working with not-for-profit social care providers to support them in their use of tech to deliver their services more effectively, and achieve better outcomes.

Suppliersdirectory.org.uk - connecting third sector organisations with suppliers of technology products and service.

AIMS software - our user-friendly contact management database, helping organisations across the UK to track client contacts and report quickly and easily to management and funders.

Training & events - contact us to find out more about how our events have brought people together to help demystify technology and help organisations use IT to achieve their goals.

Publications - including our ICT Bulletin and Computanews and our Technology handbook.

Circuit riders - for more than 10 years we've championed the use of mobile technology workers across the UK who help a caseload of small third sector organisations with their technology needs.

Partnership work - Lasa is a partner in the London Councils funded project 'London for All' which helps organisations strengthen their knowledge and skills, work more effectively and better support their service users. This partnership project is led by London Voluntary Service Council.

Impartial technology advice and guidance - Our two-year London Councils work is providing London’s third sector with impartial technology advice and guidance via email, web and telephone. Contact us to find out how we can help you in making the best use of technology to support the delivery of your services. 


Who we work with:

Every year, we work with and provide tech support to thousands of organisations across the UK, including

Tech consultancy to hundreds of VSC organisations across the UK, including Children England, Carers UK, Liberty, the Family Welfare Association, the Centre for Crime and Justice Studies, Red Kite Learning, MLA London, DTA.

Tech support to London's VCS orgs through our two-year London Councils-funded partnership with Race on the Agenda, LVSC and the Women's Resource Centre. 

Work, with the Social Care Institute for Excellence and Charity Technology Trust, on the award-winning 'Get Connected' project.

Our AIMS software, that's used by hundreds of organisations across the UK, including local authorities, welfare rights services, the Child Poverty Action Group, Disability Rights UK, national telephone help lines, carers centres, Community and Voluntary Services and small community groups


What people say about us:

'Knowledgebase is invaluable! It's great to have it all in one place and written so that anyone that doesn't know anything about technology can easily understand and digest' 

'We've turned to Lasa for years and you've never let us down! Your knowledge and resources related to IT are invaluable'

'Basically if the Lasa tech team didn't exist I'd want someone to create it!'

 

 

We’d love to hear from you

Do get in touch if you have feedback on our services, or you'd like to discuss how we might be able to help you in your own work.

If you're coming to see us 

We're based @

3rd Floor
Universal House
88-94 Wentworth Street
E1 7SA

- which is within a short tube ride of Liverpool Street, Kings Cross, Euston, Paddington and Victoria stations; and just a few minutes walk from the Spitalfields market, Shoreditch and Brick Lane areas of London. Find us on Google maps.

If you want to speak to us

Our main switchboard is on 0207 377 2748

If you want to email us

But don't want to use our contact form, you can do so via info@lasa.org.uk

Follow us on Twitter

Follow us @lasacharity ... or @rightsnet for the latest welfare rights & social welfare law news and policy developments; @LasaICT for the latest news, information and guidance on technology use in the third sector; and @advicelocal for updates from our new borough-by-borough social welfare resource for London's advice and information community

If you want to make a complaint

We don't look on complaints as unwanted. In fact, they may help us to see where our services or procedures might be improved. For more information, please download our complaints procedure.

If you want to make an online payment

The small print: Lasa is the trading name of Lasa Charity UK Limited, a registered charity in England and Wales. Charity Reg No: 800140. It is a private company limited by guarantee, registered in England and Wales. Company Reg. No: 1794098. Registered office: Universal House 88-94 Wentworth Street, London E1 7SA. VAT No 524965032.
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